Bruno Terms and Conditions

These Terms and Conditions constitute a legally binding agreement between you and Manila Marketing N.V., a company registered in Curaçao (registration number 155114), which operates Bruno Casino under licence number 00872 issued by the Kahnawake Gaming Commission. This agreement governs account registration, deposits and withdrawals, bonuses and promotions, responsible gambling, and dispute resolution. By accessing or using Bruno Casino in any capacity, you accept these terms in full.

About us and licensing

Bruno Casino is operated by Manila Marketing N.V., registered in Curaçao under company number 155114. The casino holds a multi-product licence (number 00872) granted by the Kahnawake Gaming Commission, covering casino, live casino, and sportsbook products. Manila Marketing N.V. operates several casino brands within the same group, including LazyBar, Zumospin, and B7. Each brand operates under the same licensing framework, and your account with Bruno Casino is specific to this brand only.

Account registration and eligibility

You must be at least 18 years of age to register an account and use any part of the service. You are responsible for ensuring that online gambling is lawful in your jurisdiction before registering; access from restricted jurisdictions is prohibited and any account opened in breach of this requirement may be closed without notice. Only one account per person is permitted, and you may not register on behalf of another individual or allow any other person to use your account. All registration information you provide must be accurate and kept up to date. Identity verification (KYC) is required before we process your first withdrawal, and we reserve the right to request documentation at any point during the account lifecycle. We reserve the right to refuse registration or close any account that breaches these conditions, and to withhold funds where fraudulent or abusive conduct is identified.

Deposits and withdrawals

We accept deposits via Visa, Mastercard, Apple Pay, Google Pay, Skrill, Neteller, Jeton, MiFinity, AstroPay, eZeeWallet, Revolut, Neosurf, Cashlib, bank transfer, and cryptocurrencies including BTC, ETH, LTC, DOGE, and USDT. The minimum deposit across most methods is 20 EUR; cryptocurrency deposits are subject to per-currency minimums displayed in your account, and deposits below those minimums cannot be processed or returned. The minimum withdrawal is 50 EUR, rising to 120 EUR for certain countries and methods. We process withdrawal requests on our side within up to 72 hours; after that window, crypto and e-wallet withdrawals typically settle within 24 hours, while card and bank transfer withdrawals take several additional days. Withdrawal limits are approximately 1,750 EUR per day, 5,250 EUR per week, and 12,500 EUR per month, and these caps rise with your loyalty rank; wins above 15,000 EUR are paid in monthly instalments of up to 15,000 EUR. Withdrawals must be made to the same method used for the qualifying deposit, and your account must be fully verified before any withdrawal is processed. Bank transfer withdrawals may incur intermediary bank charges of up to the equivalent of 16 EUR; all other methods are fee-free on our side.

Bonuses and promotions

Each promotion carries its own specific terms, but the following standard rules apply across all bonus activity on Bruno Casino. Casino bonuses carry a wagering requirement of 40x the bonus amount; the sportsbook welcome package carries a 5x wagering requirement on qualifying accumulators. During any active casino bonus, the maximum permitted bet is 5 EUR on slots and 10 EUR on live games, including doubled bets and purchased bonus rounds. Winnings generated from a bonus are capped at 10x the bonus amount; winnings from free spins and no-deposit bonuses are capped at 50 EUR regardless of the amount won. Bonus validity periods are 7 days for the Welcome Package and 14 days for most other promotions, with all bonus activity accrued on Central European Time. Game contribution towards wagering varies: slots contribute 100%, buy-feature rounds 50%, live roulette and blackjack 10%, instant-win games 5%, and table games, scratch cards, and most live games 0%. Only one bonus may be active at a time, and bonuses are limited to one per person, household, email address, IP address, phone number, payment method, and device. We reserve the right to void bonuses and any associated winnings, and to close accounts, where we identify advantage play, fraudulent wagering, or any form of bonus abuse. Players registered from Sweden are not eligible for any bonus or promotional offer.

Responsible gambling

We provide a range of responsible gambling tools including deposit limits, session time-outs, and self-exclusion. The full toolset and instructions for activating each measure are set out on our dedicated Responsible Gambling page. Self-exclusion requests submitted via [email protected] are processed as a priority. If you are concerned about your gambling, you should make use of these tools before continuing to play.

Dispute resolution

If you have a complaint, contact our support team in the first instance via live chat or by email at [email protected] ; our team is available 24 hours a day, seven days a week. If your complaint is not resolved at that level, you may request escalation to a senior member of the support team. We provide an initial response to formal complaints within 7 days and a full resolution within 30 days where the matter permits. If a complaint remains unresolved after exhausting our internal process, you may escalate it to the Kahnawake Gaming Commission as the licensing regulator. Server logs and system records constitute the final authority in any factual dispute regarding game outcomes or transaction history.

Changes to terms

We reserve the right to amend these Terms and Conditions at any time. Notice of material changes will be provided by email to your registered address or by a prominent notice on the site, and the updated terms will state the date on which they take effect. Continued use of Bruno Casino after that effective date constitutes your acceptance of the revised terms.