Bruno Privacy Policy

Bruno Casino is operated by Manila Marketing N.V. (registration number 155114), a company registered in Curaçao, licensed by the Kahnawake Gaming Commission under licence number 00872. This page sets out what personal data we collect from you, how we use it, who we share it with, how long we keep it, and what rights you have over it. As a Kahnawake-licensed operator, we process personal data in accordance with our own data-handling commitments and applicable data protection law in the jurisdictions we serve.

What information we collect

We collect personal data across several categories depending on how you interact with the site. Account registration data includes your name, date of birth, postal address, email address, and phone number. KYC verification requires government-issued identity documents, proof of address, and copies of payment methods used. We also collect gameplay data, including deposit and withdrawal records, bet history, session times, and game choices. Device and network data, such as IP address, browser type, operating system, and device identifiers, is collected automatically when you access the site. Cookies and similar technologies are used for site functionality and analytics.

How we use your information

We use the data we collect to provide the service: creating and maintaining your account, processing deposits and withdrawals, and enabling gameplay. We process identity and financial data to meet our regulatory obligations under the Kahnawake Gaming Commission licence, including KYC checks, age verification, anti-money laundering monitoring, and transaction oversight. We also use data for security purposes, fraud detection, and to respond to customer support requests. Where you have opted in, we may use your contact details to send marketing communications, which you can withdraw at any time.

We share personal data with licensed payment processors to handle deposits and withdrawals, and with identity verification providers to carry out KYC and AML checks. Data may be disclosed to the Kahnawake Gaming Commission in connection with our licence obligations or dispute resolution. We may also share data with affiliated companies within our group, which includes sister brands LazyBar, Zumospin, and B7, where there is a legitimate operational basis for doing so. We disclose data to law enforcement or other authorities when required by applicable law.

Data retention

We retain personal data for as long as your account is active and for a period of up to seven years following account closure, in line with anti-money laundering and regulatory record-keeping requirements. Certain data types, such as transaction logs and identity verification records, may be retained for the full seven-year period regardless of when the account was closed. Data held solely for marketing purposes is deleted when you withdraw consent or close your account, whichever is earlier.

Your rights

You have the following rights in relation to the personal data we hold about you:

Access: you can request a copy of the personal data we hold about you.
Rectification: you can ask us to correct inaccurate or incomplete data.
Erasure: you can request deletion of your data, subject to our regulatory retention obligations.
Restriction: you can ask us to limit how we process your data in certain circumstances.
Objection: you can object to processing carried out on the basis of legitimate interests.
Portability: you can request your data in a structured, machine-readable format where technically feasible.

To exercise any of these rights, contact us using the details below.

Contact us

Privacy queries and data subject requests can be sent to [email protected] . No dedicated Data Protection Officer is publicly named; all privacy-related correspondence should be directed to the general support address. We will respond to requests within a reasonable timeframe in accordance with our obligations.